Email Archiving
An Essential Tool for Management and Users
Save Every Email Ever Sent or Received
- Automatically capture, index and store all email sent or received by your company. This includes full email text, headers, attachments and even deleted items. If you sent or received it, its saved.
- All information is fully searchable at an individual level and a company-wide/admin level. Access it via web, Outlook plug-in, stand-alone desktop program, or mobile app.
- Perform complex searches across your entire company’s email database. For example, instantly see all email (sent or received) regarding a specific client, project or pricing quote, no matter who sent or received it.
- Quickly search every employee’s email by date, subject, to, from, etc.
- Set monitoring alerts. For example, if your main competitor is XYZ corp. you can an alert to notify you whenever an email is sent or received containing the phrase “XYZ Corp”.
Why do I need Email Archiving?
- Compliance: Some companies are required to save all email correspondence. For all others it’s just good practice.
- Retrieve emails that were deleted (either accidentally or on purpose).
- Search your entire company’s email records.
- Monitor all email for specific content, subject, recipients, etc.
- Protect yourself in the event of legal action against you. Easily retrieve any email for legal discovery.
“Before my employee went on vacation he deleted all of his email, knowing he was going to quit when he got back. He deleted important messages, and now we can’t recover them.”
Storage and Retention Periods:
We offer unlimited storage and unlimited retention. This means there is no limit to the amount of email data we’ll hold for you, and there’s also no limit to how long we’ll hold it.
Data Security
Stand-Alone or Included
Archiving is most often paired with our Exchange Hosting service, but it can be a stand-alone service if you are using another email host, like Office 365. For Office 365 users, having a complete backup of your email totally separate from Microsoft’s network can be of great value.
Pricing
- If paired with our Hosted Exchange service: $1 per user/month.
- If used as a stand-alone service : $3 per user/month.
Requirements / Notes
- Archiving is a domain-wide service. It either archives all email or none. It is not possible to turn on archiving for just a few email addresses at your company. It must be activated for all email addresses.
- If used as a stand-alone service the only requirement is that your email server must have a journaling feature (almost all do). Our archivers will query your journal account and import email on an ongoing basis.
- Individual users have access to just their own email archive. Admin users have access to all email across the domain. Access for individual users is at the descretion of management.
- You can have as many admin users as you like.
- Neither users nor admins can delete mail from the archiver on their own. If email deletion is required it must be done on the server admin level (by us, at your direction).
- You can import old/existing email into the archiver, so that your entire mail history is archived. A one-time fee may be charged to import old mail, based on the volume to be imported and the time required on our side to make it happen. For most imports this fee is usually around $50.
- If you cancel the service you are able to export your mail database and take it with you. Actually you can do this at any time, for any reason.
Most Frequently Asked…
Can I download archived email?
Yes. Everything from individual emails to your entire company archive, at any time for any reason.
Do you have a sample account on the archiver that I can login to so I can see how it works?
Yes. Just contact us and we’ll give you temporary access to an “example” account on the archiver for you to review.